plainwork
Operations consulting

Operations help for small, founder-run businesses.

I work out where your time and money are actually going, and then I fix it. Usually it is not where you think.

From a recent engagement 8%

of Bellweather Coffee's wholesale orders were never fulfilled. Nobody knew until we counted them.

Read the case study

What I do

Most small businesses hit a point where the thing that got them here stops working.

Margin

Revenue is up but margin is down.

Key person

The founder is the only one who knows how anything runs.

Visibility

Nobody has looked at the numbers properly in a year.

That is the work. I go through what you already have — your orders, your suppliers, your tools, your actual costs — and I tell you what is going on. Then we fix the two or three things that matter most.

What you get

No transformation programme. No 40-slide deck. A short document you can act on, and someone to act on it with.

Who it is for

A founder who is still the operating system.

Businesses doing somewhere between two hundred thousand and three million a year. Product or service, it does not much matter — what they have in common is a founder who is still the operating system, and a business growing faster than anything underneath it.

Where I have worked
E-commerce Coaching Clinical practices

Probably not me

If you are pre-revenue, or you already have an operations team, I am probably not the right fit.

How it works

Half an hour, two weeks, then a monthly rhythm.

1 The call · free

We talk for half an hour, free, and I tell you whether I can help.

2 First two weeks

If I can, I spend the first two weeks going through everything and come back with what I have found.

3 Ongoing

After that it is a monthly retainer. Most engagements run four to six months.

Get in touch

Tell me what is going on and I will tell you if I can help.

hello@plainwork.example